From Chatlio Get early access
From the team behind Chatlio

Stop answering the same questions twice.

AI answers your customers from your docs and past replies, with you right there to jump in. Handle more support with less.

Acme Support
S
Review before send
Hi, I need to update the card on my account before it renews.
Happy to help with that.
Thanks — I don't want my subscription to lapse.
AI draft

You're on the Pro plan, set to renew on April 14. You can update your card under Settings → Billing → Payment method — the new card applies to that invoice automatically. Want me to send you the direct link?

Grounded in Billing FAQ Sarah's account Stripe
▸ Show reasoning

01 / How it runs

Two ways to run it.

Same widget, same shared inbox, same human hand-off. You choose the brain behind it.

Managed

Upload your knowledge base. It answers.

Point us at your docs and past tickets — our AI answers customers, grounded in what you gave it, and escalates when it should.

Grounded · you set escalations · live in minutes
Explore managed
BYOA

Your agent. We run the rest.

Already built one on Claude Code, Codex or your own stack? Connect it and it answers real customers — we run delivery, monitoring and hand-off.

Claude Code · Codex · your API · outbound-only
Explore BYOA

the conversations, handled by the same team.

AI does the drafting and the research. Your team decides what to send, what to automate, and when to step in.

02 / Product

What's inside.

Minutes become seconds.

AI drafts every reply using your data. Your team reviews and approves. What took minutes takes seconds.

Typical agent
With bot.dev

Grounded in your data.

Connect your docs, records, and tools. Every answer comes sourced — you can see exactly what the AI read.

Trust, dialed in.

Start by reviewing every reply. Auto-send the answers you've proven. Jump in when a customer needs you.

Watch the room.

See every live chat at a glance. Sentiment and AI confidence flagged — step in before a customer gets frustrated.

Your own chat UI.

No phone-number dance, no WhatsApp fragility. From the team that's shipped embedded chat for a decade.

MCP-native.

Any system that speaks MCP plugs in. Databases, CRMs, internal APIs — the AI reads what your business already knows.

  • Database
  • CRM
  • Order system
  • Help center
  • Internal API
  • Calendar

03 / Industries

The same product, at home in any business.

Your customers don't want generic answers. bot.dev grounds every reply in the systems that actually run your business.

Schools
"Is my kid's lunch paid for this month?"
Student records Cafeteria POS Attendance
Healthcare
"What pressure should my CPAP be at?"
Prescription Product specs Clinical guide
Sports & events
"Is pickleball league canceled tonight?"
Schedule Weather API Court status
Credit cards
"Does my card cover Priority Pass?"
Benefits DB Account tier Travel perks
E-commerce
"Where's my order and when will it ship?"
Order history Shopify Carrier tracking
SaaS
"How do I export my data?"
Docs Account tier API reference

04 / Control room

Your control room.

When the AI is handling most of the floor, you still want to watch the room. See every live chat, who needs help, who's upset — jump in before it matters.

6 active
A
Acme Corp
2m ago
Waiting
How do I upgrade my plan?
AI suggested
B
Bob Smith
5m ago
Online
Thanks for the quick response!
Sent
C
Carol Jones
1m ago
Frustrated
My account was charged twice this month
Sentiment dropping · AI flagged for human
AI draft
D
Derek Lee
12m ago
Online
Do you have an API reference?
Auto-replied
E
Emily Chen
8m ago
Waiting
Can I get a refund for my last charge?
AI suggested
F
Framer Inc
3m ago
Online
Looking for enterprise pricing options
AI draft

05 / Pricing

Simple, transparent pricing

Start small, scale as you grow. No hidden fees, no surprise charges.

Starter

$20 per month

For small teams getting started with AI support.

Get early access
  • Up to 3 agents
  • 1,000 conversations/mo
  • AI suggestions
  • Knowledge base
  • Slack & iMessage UI

Pro

POPULAR
$100 per month

For growing teams that need more power and flexibility.

Get early access
  • Unlimited agents
  • 10,000 conversations/mo
  • Everything in Starter
  • MCP connectors
  • To-Go (WhatsApp handoff)
  • Reminder system

Scale

$260 per month

For teams shipping bot.dev as their own branded experience.

Get early access
  • Everything in Pro
  • White-label widget
  • Custom domain & sender
  • 50,000 conversations/mo
  • Multi-team workspaces
  • Priority support

Enterprise

Custom

For large organizations with advanced needs.

Talk to us
  • Everything in Scale
  • Usage-based pricing
  • Fixed cap options
  • SLA & dedicated support
  • On-premise available

Your team, at 6×.

bot.dev is in early access. Leave your email and we'll reach out when there's a spot for you.

Rather see it first? Book a demo